Commercial Audio
Background Information
So that you may better know our company, and make
an informed decision, we have provided you with this
background and historical information. We hope that
you will contact our office directly, should you need
additional information.

1 4 3 8 T u l l i e R o a d, N. E.
A t l a n t a, G e o r g i a 3 0 3 2 9
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COMPANY BACKGROUND INFORMATION

Mission Statement:
      Our mission at Commercial Audio Systems is to sustain growth, both personally
      and professionally, with the success brought about from repeat business and the
      relationships we establish with satisfied customers in delivering communication
      and entertainment services which are known for their quality and value.

Length of time in business:
      Commercial Audio Systems has been in business since 1983. The parent
      company, Wizard Electronics, Inc. has been in business since 1974.

We are a privately owned company:
      We are a registered Georgia Corporation that is privately owned.

Our gross sales for the last physical year:
      Please contact our office directly for financial information.

The geographical area in which our company operates:
      Commercial Audio Systems designs, installs, and services communications and
      entertainment systems throughout the Southeast, with in-house personnel.
      We perform the same work throughout the entire United States using a
      developed network of qualified sub-contractors. In the cases where we use
      sub-contractors, our personnel are on-site for final inspection and system tune-up.

Description of our physical plant facility:
      Our facility consists of two leased, and connecting buildings. These buildings occupy
      15,200 square feet and are divided into four sections. Section one houses our
      sales, administrative, design, and field service personnel. Section two houses our
      service department which employs 6 technicians, a parts department, and service
      administrative personnel. Section three is our warehouse where we stock all of the
      equipment associated with our line of work. The warehouse also includes staging
      areas for active installations. Section four houses our post-production recording
      studio and Compact Disk mastering facility.

Qualifications of Field Service and Installation Personnel:
      Commercial Audio Systems is an equal opportunity employer hiring only personnel
      having proven experience and dedication, with commitment to the trade and their
      career. Each service technician and system installer must have a minimum of three
      years experience in their related field to qualify as a potential Commercial employee.
      In many instances, we hire apprentices to work along side of our experienced
      personnel. Apprentices have traditionally been brought on-board for the duration of
      projects that require additional assistance. Those who prove to have the basic skills,
      are eager to learn, and show dedication to providing our clients with quality work are
      periodically offered full time positions with the company.

We have in-house system engineering:
      The company's founder, Mr. N. Cole Harrison III, studied electrical engineering at
      Middle Ga. College, worked in aviation communications for six years with the U.S.
      Navy, and attends continuing education classes at The Ga. Institute of Technology.
      He is a member of the Audio Engineering Society, is on the board of advisors at
      DEMA, (Disc Jockey Equip Mfg's Association) and Digital Mix Magazine, is a
      member of both NAMM and NSCA, and has participated for hundreds of hours
      in design and technical seminars. With over 25 years experience on the job, he is
      trained in the use of various computer aided acoustic analyzation systems, such as
      TEF and Modeler. He is also an experienced user of ORCAD and AUTOCAD design
      programs which are used throughout the services that we provide. In addition to
      special engineering projects, such as the Centennial Olympic Fountain in Atlanta,
      he has pioneered and holds patents on state-of-the-art audio visual point-of-purchase
      advertising systems, recently tested for a major oil company, throughout Georgia and
      Florida. All engineering, except for structural endorsements, is performed in-house.

Appearance of Commercial Audio personnel :
      All in-field service and installation personnel wear collared shirts, company
      identification name tag, with picture ID, cuffed pants and black shoes. Each employee
      is outfitted with a digital two-way radio, which links them to our dispatch office.

Our business goal and objectives:
      Our business goal is to build and maintain a solid revenue base from repeat business
      with satisfied customers. Our objective is to provide services that deliver quality
      and value to our customers. We know from our 25 years experience that keeping this
      objective in focus will drive new growth, generate repeat business, and enrich the trust
      we have developed with our customers who count on our technical ability, and our
      commitment to a job well done.

Our definition of Quality:
      Whether you're seeking consultation, design, installation, service, or training, we
      believe that quality begins with a basic philosophy of adhering to prescribed standards
      of excellence. All of which, we feel are the minimum requirements encompassed by our
      mission to deliver services with value, and of which we can be proud. Please review
      the list of standards, which we diligently pursue.

           1.   On-time, when promised.
           2.   Always over-communicate, schedules, etc.
           3.   Be courteous to all.
           4.   Cleanliness, clean-up after each visit.
           5.   Deliver services that exceed the needed solution, but not the budget.
           6.   Be cost effective and deliver performance.
           7.   Use only field proven equipment, no substitutes.
           8.   Installations will be eye pleasing, wires bundled, etc.
           9.   Focus on safety, with attention to grounding, mechanical suspension.
          10. Longevity, warranty, stand behind the work, we will be here.
          11. Support customer training, provide operation manuals, and as-built drawings.
          12. Deliver reliable and responsive service after the sale.

Quality Assurance Procedures:
      Whether your requirement is for consultation, design, installation, training, or service,
      our work is executed in precise stages. Each stage has check points that are
      monitored by our services coordinator, to ensure compliance. Once a project is
      completed and ready for sign-off, we perform a punch list walk-thru with the customer.
      At this stage, we review system operation and check for any remaining details that
      need attention. At all times during our work, strict attention is paid to compliance with
      all National, State, and Local codes that govern our work.

Service/Installation vehicles owned or operated by our company:
      We have a small fleet of Ford and Dodge Vans, (white with identifying logo).
      Each carries maximum liability, as well as inland-marine (contents) insurance.
      In addition, each vehicle is enrolled in a regular monthly maintenance program.

Warranty provided by our company after the initial installation:
      Our standard warranty is 2 years covering all materials and workmanship. Many of
      the manufacturers, who's equipment we represent, warranty their equipment for 5
      years. Our service department supports that and is a registered manufacturer's
      warranty service center for all of the products that we sell. Service turn-around time,
      if required, is same-day in most cases.

If you need more information, please contact our offices in Atlanta.
(404) 325-4892

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